Steph steps into Terri's shoes as Nursing Unit Manager but alienates her colleagues with her demanding behaviour. Bron uncovers the shocking family secret that drove sisters apart 23 years ago when the sister of a brain-damaged patient insists her sister be allowed to die so she can receive an insurance payout. Luke is convinced his good relationship with Madsen is over for good when he risks a patient's safety by operating with an injured hand. Mitch and Kylie deal with a hypochondriac while Connor learns a lesson of the heart.